Indications Pertaining to “Electronic Payment Service Providers” Under the Banking Act

SB Payment Service Corp., as an "electronic payment service provider" that operates "electronic payment services" as defined in Article 2, Item 17 of the Banking Act, indicates the following matters in accordance with the provisions of the Banking Act.


Trade name or name SB Payment Service Corp.
Location Tokyo Port City Takeshiba Office Tower, 
1-7-1 Kaigan, Minato-ku, Tokyo 105-7529
Matters concerning the authority of electronic payment service providers The Company operates an electronic payment services business, and does not have the authority to act on behalf of banks.
Matters concerning compensation for damages by electronic payment service providers In the event the Company is unable to transmit or incorrectly transmits instructions from users to financial institutions due to a defect in our system, or in the event information is leaked due to our inadequate management, or users sustain damages for any other reasons attributable to the Company, the Company shall be liable for said damages.
Contact information for user complaints and consultations SB Payment Service Customer Service Desk
sbps_bk_info@sbpayment.jp
Electronic payment service provider registration number Director-General of the Kanto Local Finance Bureau (Electronic Payment Service Provider) No. 15
Fees, compensation, etc. to be paid by users There are no fees to be paid by users.
Upper limit for user indicated foreign exchange transactions in providing electronic payment services Transaction limits are subject to restrictions set by the financial institution specified by the user. For more specific details, please contact the financial institution you intend to use.
Handling of the contract cancellation period and mid-contract cancellations when continuously performing electronic payment services with users Not applicable.
Details of cases in which electronic payment services are provided by obtaining user identification numbers or other codes from said users Not applicable.
Other matters deemed to be of reference regarding the electronic payment services provided by the Company Since our company was established in 2004 as a wholly owned subsidiary of SoftBank SoftBank Corp. (currently SoftBank Group Corp.), we have provided comprehensive services related to payments, such as card services and remittance services, centered on the PSP business. We provide. We are fully compliant with the security standard "PCI-DSS" adopted by international credit card brands, and have established and operated a robust information protection system, including acquisition of ISMS conformity assessment system certification and privacy mark certification.

Our standard certification acquisition status